SHIPPING AND RETURN POLICIES
TRANSPORTATION COSTS FOR ORDERS 50 EUROS and less: 40 EUROS
TRANSPORTATION COSTS FOR ORDERS BETWEEN 50 AND 100 EUROS: 35 EUROS
TRANSPORTATION COSTS FOR ORDERS FOR ORDERS BETWEEN 100 AND 500 EUROS: 25 EUROS
FREE SHIPPING ON ORDERS 500 EUROS AND ABOVE
Very fragile or heavy items may be shipped on a 60X80 cm wooden pallet.
Floor delivery may not be guaranteed.
Tabletop items (i.e. plates or smaller items) are sold as sets/multiples of 2, 4 or 6 depending on item size.
Price is always shown per unit.
In case your products are received broken or damaged, replacement will be free of charge.
Please contact us at email@example.com including pictures of the damaged purchase.
In case of tampered or damaged package, please notify courier, immediately upon delivery.
Any collection of broken items (if required) and shipments/replacements, will be at our expense.
MONEY BACK GUARANTEE
Our products are covered by a "satisfied or refunded" guarantee.
If you are not fully satisfied with your purchase, goods can be returned by contacting us at firstname.lastname@example.org, specifying order number and contact information shared during purchase.
A 15€ flat return fee applies.
Please note our goods are entirely handmade in ITALY any and small imperfections/minor color shades are to be intended as part of the uniqueness and nature of the product, not defects.